FAQs About Propane

Have burning questions about propane gas as a residential or commercial fuel source in Northwest Ohio? We have the answers you’re looking for. Browse our propane FAQs below to learn all the details about propane and our delivery, then contact us if you have any leftover questions you’re looking for answers to. Our propane experts will always be pleased to assist you.

Propane naturally has almost no smell. For this reason, manufacturers add an identifying odor so the gas can be readily detected. The smell is often described like a skunk’s spray, a dead animal, or rotten eggs. If you think you smell propane gas in your home, vacate the area and call us immediately. You can read more propane safety details here.

When you’re ready to settle your invoice, you can do so easily online at a time that works for your busy schedule. Simply scroll to the top of our website and click Pay Bill. You’ll be directed to log into your secure profile, where your bill can be paid through our encrypted network. If you need help getting logged in, contact us.

Prefer not to pay online? No problem! You can also pay by credit card over the phone, mail in a personal check, or drop by our office for a visit and pay in person.

Our automatic propane delivery uses state-of-the-art technology to track daily weather and fuel usage to estimate when you need your next delivery. You might assume that this convenient service costs more or that companies encourage signing up to sell you more fuel than you actually need, but that’s not the case! We deliver only as much as you need—never more or less. Click here to learn more or sign up.

Propane is one of the lightest, simplest hydrocarbons in existence, and, as a result, is one of the cleanest burning of all fossil fuels. Propane is an approved clean fuel listed in the 1990 Clean Air Act as well as the National Energy Policy Act of 1992.

Propane gas is also nontoxic, so it’s not harmful to soil or water. Because propane does not endanger the environment, the placement of propane tanks either above or below ground is not regulated by the Environmental Protection Agency as other fuels are.

Yes! Overall, propane fuel for fleet vehicles typically costs less than conventional or reformulated gasoline. Many states offer fuel tax incentives to encourage the use of clean fuels, thus further reducing operating costs.

Propane Autogas is an approved clean alternative fuel under the Clean Air Act of 1990 and the third most popular vehicle fuel worldwide behind gasoline and diesel. Propane is commonly used to fuel buses, light- and medium-duty trucks, vans, shuttles, taxis, and police and government vehicles.

The Certified Employee Training Program (PEP/CETP) is a nationally recognized training program for people involved in the handling of propane equipment and appliances. Required in eight states, used by propane marketers nationwide, and continually updated and expanded, PEP/CETP has become the industry’s flagship curriculum in workforce training and certification. More than 120,000 propane industry employees have received PEP/CETP certification since 1999. Prism Propane provides PEP/CETP training to every technician.

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